Got Questions? We’ve Got Real Answers
Scroll for the stuff everyone asks. Still confused? Hit us up here.
PRODUCT & APPLICATION
What do I need to do to make it look awesome?
Prepare and clean the surface, needs to be thoroughly mixed with a paint paddle. Not only shaking the paint with your hands.
How many coats does it take?
Most walls? One smooth coat. For darker colors or patchy surfaces, give it two max.
Can I use it on trim or ceilings?
Yes. Satin finish = versatile. It goes on walls, trim, ceilings, even doors.
Is it low odor?
Yep. You won’t need to clear out the house for a week.
Interior or exterior use?
Both. All of our colors are rated for interior and exterior. Just grab the right tools.
ORDERS & SHIPPING
Where do you ship?
Only the continental United States.
How fast will it arrive?
We move quick. Your paint shows up in a few days, no delays, no excuses.
Can I track my order?
Yep, if you ordered through our site, you’ll find a tracking link in your confirmation email. You can also track your order here using your order number, tracking number and email or phone number.
Do you offer free shipping?
We offer free shipping on all orders.
RETURNS & EXCHANGES
Can I return the paint?
If it's unopened and in the original packaging, you’ve got 30 days to send it back.
Can I exchange colors?
As long as the can is unopened, yes. You'll just need to cover return shipping.
How long do refunds take?
We’ll process your refund to the original payment method in 5–10 business days once we get the return.
WHOLESALE & CONTRACTORS
Do you offer contractor pricing?
We sure do. Hit up our wholesale form for bulk orders and trade accounts.
Can I get color samples or swatch decks?
We’re working on it. For now, visualise colors online or email us for specific requests.
Do you offer white-label or custom work?
Not yet, but we like your ambition.
Didn’t Find What You Need?
Shoot us a message here or email us at customerservice@formapaint.com we’ll get back to you within 1 business day.
